Description:

Provides software/hardware maintenance and support for transit facility and vehicles. Ideal candidate qualities are integrity, reliability, attention to detail & ability to work well with others.

Salary $60,000 - $75,000
based on experience and qualifications

Company covers 100% of premium for Medical, Dental, Vision, Life Insurance and Short term Disability.

Company covers 100% of pension contributions.


Duties:

Desktop support for applications, email, office and other proprietary software

Ongoing IT related functions including backups, updates and maintenance for servers, switches, firewalls, access points, PCs tablets and infrastructure

Support for end users of various platforms, (e.g. Windows10, Android)

Support for various in-house and standard programs, (e.g. Office 365, Great Plains) and mobile tablet programs

Software and hardware troubleshooting (Tier-1)

Relocation of equipment

Technical & overall team player.

All other duties as assigned

Experience:

Degree in computer science or related course of study

3-5 Years network support

Windows Server (2012-2019) & Desktop Operating Systems Windows 7 to latest, O365

Excellent communication skills

*Attention to detail* Critical

Problem solving skills

Aware of emerging technologies and trends



Experience with following programs/processes a plus:

Microsoft Office Suite 2012 to 365

VMware

SQL

Cisco Meraki & Switches

Microsoft Active Directory

Microsoft SQL Server

Microsoft Exchange

Android OS for tablets

Linux

Anti-virus Software

Remote Access

Software in use are but not limited to:

Trapeze Transit Master & PassMon

Microsoft Great Plains / Report Writer

Fleetwatch

Logmein

MaaS360

Transit Fleet

Transit Facilities

Veeam

Sophos



Equal Employment Opportunity (EEO) Policy Statement

North East Transportation Company Inc. is an equal opportunity employer and administers all personnel practices without regard to race, color, creed, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, family medical information or genetic information, disability, military service, or other protected class.